General Advice Warning

In preparing any advice in this site Solution F Pty Ltd, ABN 92 052 267 400 trading as Solution F has not taken into account any particular persons objectives, financial situation or needs. Investors should, before acting on this information, consider the appropriateness of this information having regard to their personal objectives, financial situation or needs. We recommend investors obtain financial advice specific to their situation before making any financial investment or insurance decision.

Solution F Pty Ltd, ABN 92 052 267 400 trading as Solution F PO Box 506 Bungendore NSW 2621 is an Authorised Representative No 226263 of FYG Planners Pty Ltd ABN 55 094 972 540 Australian Financial Services Licensee 224543.

Group Privacy Notification Statement

Our business is to provide financial planning advice and other services to enable individuals to understand their financial needs and make financial and investment decisions. To do this effectively, we need to collect certain personal information.

The type of personal information we may collect can include (but is not limited to) name, address, date of birth, contact details, income, assets and liabilities, account balances, tax and financial statements and employment details.

We obtain most of the information directly from our clients through applications and other forms. We may also obtain information from other sources.

If we are arranging applications for death, sickness and disability insurance we usually need to collect sensitive information. Sensitive information is subject to greater restrictions.

If you choose not to provide the information we need to ensure our advice is appropriate to your situation, we may not be able to provide you with advice or recommend a service or product.

Safeguarding the privacy of your information is important to us whether you interact with us personally, by phone, mail, over the internet or other electronic medium.

We hold personal information in a combination of secure computer storage facilities, paper-based files, other records and we take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.

If you consider that any action by FYG breaches this Privacy Policy Statement or the National Privacy Principles or otherwise doesn't respect your privacy, you can make a complaint. This will be acted upon promptly.

To make a complaint, please telephone FYG on (03) 6440 3555.

If you are not satisfied with the response to your complaint, you can telephone the Commonwealth Privacy Commissioner's hotline on 1300 363 992.

FYG Planners Pty Ltd

ABN 55 094 972 540

Australian Financial Services Licensee No 224543

Level 1, 10 Wilson Street

Burnie Tasmania 7320

Phone: (03) 6440 3555

Fax: (03) 6440 3599

Terms and Conditions

These are the terms and conditions for use of this site and access to the information contained on this site.

Solution F ABN 92 052 267 400 authorised representative no 226263 of FYG Planners Pty Ltd Australian Financial Services Licensee No 224543, does not warrant or represent that the information in this site is free from errors or omissions or is suitable for your intended use.

1. Solution F and its appointed representatives
   1. do not give any warranty or make any representation as to the accuracy, reliability, completeness or security of the information contained in this site and as to changes in circumstances after the date of publication that may impact on the accuracy of the information;
   2. may change and update the information from time to time;
   3. make no representation in relation to, and are not responsible in any way, for any other site you access through this site; and
   4. own the copyright in the material available on this site.
2. Any trademarks appearing in this site are the trademarks of Solution F. Users must not use or reproduce any of the trademarks that appear in this site.
3. Users of this site must not:
   1. do anything to alter or modify the information in this site;
   2. use the material in this site for any purpose other than as a source of information for personal use unless authorised to the contrary;
   3. distribute, copy or otherwise reproduce in any way any of the material available from this site unless it is expressly authorised;
   4. post any material which is defamatory, in breach of copyright, in breach of the Trade Practices Act or otherwise in any way unlawful or inappropriate.
4. Users can print a hard copy of material on this site for their personal use only other than material where this is prohibited by a notice to that effect in this site.
5. The information contained in this site is general information only made available to residents of Australia and its territories and New Zealand and is not intended to be a recommendation, offer or invitation to take up securities or other investments. You should seek advice from an appropriately qualified professional on whether the information is appropriate for your particular needs, financial situation and investment objectives.
6. Solution F and its appointed representatives are not liable in any way to any person for any loss, damage, cost or expense incurred as a result of the material contained in this site or from unauthorised access to, or any misuse of this site including, without limitation, any negligence by Solution F and its appointed representatives.
7. All references in this site to "$" or "dollars" are references to Australian currency unless otherwise stated.
8. Users of this site agree to indemnify Solution F and its appointed representatives from all liability, cost and expense, (including legal fees) arising directly or indirectly from the use or distribution by any person of material placed in the site by the user or from the alteration, modification of or addition to material on the site by the user.
9. No information, feedback, questions or comments placed on this site by any person other than Solution F and its appointed representatives will be confidential or authorised or otherwise endorsed. Solution F and its appointed representatives can reproduce, use, disclose and distribute the information to others in their absolute discretion.
10. Links to other sites are provided for your convenience only. Any such links do not constitute or imply endorsement or recommendations of any other company, product or service or any affiliation between Solution F and other organisations (unless otherwise expressly stated). Solution F does not control and is not responsible for the content of any other site accessed via this site.
11. You consent to Solution F monitoring your use of this site.